Contact PHG Plumbing, Heating & Gas Ltd

Free quotes across Portsmouth and Hampshire

Get in Touch

Free quotes across Portsmouth and Hampshire.

Speak to Us Directly

Quick chat about your job.

Email Us Directly

We reply within one working day.

Send Email

Chat on WhatsApp

Photos welcome for faster quotes.

Message Us

Service Areas

PortsmouthSouthseaWaterloovilleHavantGosportHayling IslandPetersfieldHorndean

Frequently Asked Questions

General Questions

What areas do you cover

We cover Portsmouth, Southsea, Waterlooville, Havant, Gosport, Hayling Island and across the wider Hampshire area. If you are not sure whether you are in our area, give us a call on 07470 070659 and we will let you know.

Are you Gas Safe registered

Yes. All of our gas work is carried out by Gas Safe registered engineers, so every boiler, heating and gas job meets the legal safety standards. You can ask to see the engineer's Gas Safe ID at any time.

How long have you been going

PHG was founded by Josh and Hayden, who worked together for many years before starting the company. Between them they bring over 20 years of experience in plumbing, heating and gas work.

What are your hours

We work Monday to Saturday from 07:00 to 18:00. We also offer emergency call outs, with a surcharge for out-of-hours work. Call us on 07470 070659 and we will help.

Do you offer free quotes

Yes. We provide free, no-obligation quotes for installation work and larger jobs. Call us on 07470 070659 or send an enquiry and we will come back to you with a clear price.

What payment methods do you accept

We accept card payments, bank transfers and cash. Payment is usually taken on completion of the work, and for larger installation projects we are happy to discuss the arrangements with you.

How long will this take

A straightforward boiler swap is usually completed in a single day of labour. More involved system upgrades can take a little longer, and we will always give you a clear timescale as part of your quote so you can plan around the work.

How much does a new boiler cost

Most boiler installations fall between £1,500 and £3,500 supplied and fitted. The final price depends on the boiler you choose, the size of your system and any extra work needed. We give you a fixed quote after surveying your home, with no hidden extras.

What boiler brands do you install

We install all the major brands including Worcester Bosch, Vaillant, Baxi and Ideal. We will talk you through the options and recommend the best boiler for your home, your usage and your budget.

Do you remove the old boiler

Yes. Removing and safely disposing of your old boiler is included in the installation. You do not need to arrange anything separately, we take care of the whole job from start to finish.

Will I need radiators if I have underfloor heating in the same room

No. In most rooms the underfloor heating will be more than enough on its own, so you will not need radiators as well. That frees up your wall space and gives a cleaner finish.

Is underfloor heating expensive to run

Underfloor heating runs at a lower water temperature than radiators, which makes it efficient to run, especially with a modern condensing boiler or heat pump. We will design the system to suit your home and floor type.

Can you fit underfloor heating in an existing home

Yes. As well as new builds, we install underfloor heating in renovations and extensions. We will assess your floor build-up and recommend the best approach for your project.

How long does underfloor heating take to install

It depends on the size of the area and whether it is a new build or a retrofit. We will give you a clear timescale with your quote so you know what to expect.

Is it a legal requirement

For your own home a boiler service is not a legal requirement, but it is needed to keep your boiler within its manufacturer warranty. It also keeps the boiler running safely and efficiently, so we always recommend an annual service.

How often should I service my boiler

Once a year is the right interval for most boilers. Annual servicing keeps your warranty valid, keeps the boiler safe and helps it run efficiently, which keeps your energy bills down.

What happens during a boiler service

We check the safety-critical components, clean the burner, test the gas pressure and flue, and make sure the boiler is running correctly. You get a full check over and we flag anything that needs attention.

How much is a boiler service

A boiler service costs between £100 and £150 depending on the make and model. We will confirm the exact price when you book.

Is it worth repairing my boiler

It depends on the age and quality of the boiler. Often a repair with the right part is the sensible option and we will happily fix it. If the boiler is old or the repair is not cost-effective, we will tell you honestly and talk through a replacement.

Can you fix my boiler the same day

In many cases, yes. We carry common spare parts and aim to fix faults on the first visit. If a specific part needs ordering we will let you know straight away and get you booked back in quickly.

Do you charge a call out fee

We do call outs across our area, with a surcharge for out-of-hours work. We will be upfront about any charges before we attend so there are no surprises.

Which boiler brands can you repair

Our Gas Safe engineers work on all the major brands including Worcester Bosch, Vaillant, Baxi and Ideal. We can source manufacturer parts quickly when they are needed.

Is this a legal requirement

Yes. On any rental property a Gas Safety Certificate is a legal requirement and must be renewed every year. It is there to keep your tenants safe and to keep you compliant as a landlord.

How much is a Gas Safety Certificate

We provide landlord Gas Safety Certificates for a fixed £150. If you have several appliances or properties, get in touch and we will confirm the price.

How often do I need one

A landlord Gas Safety Certificate must be renewed every 12 months. We can set up a yearly reminder so yours never lapses.

Do you check all the gas appliances

Yes. We check every gas appliance in the property along with the pipework and safety devices, then issue the certificate, usually on the same visit.

Is it a messy job

It can be, but we always keep our work tidy. We protect your floors, clear up as we go and leave your home clean when the job is done.

How much does central heating cost to install

A new central heating system typically runs from £1,500 to £5,000 depending on the size of your home, the number of radiators and the boiler. We give you a clear, fixed quote after surveying your property.

Can you install modern heating controls

Yes. We fit modern programmable and smart controls so you can heat the rooms you use when you need them, which helps keep your energy bills down.

How long does a central heating installation take

It depends on the size of the system, but we will give you a clear timescale with your quote so you can plan around the work.

Can I change the layout of my bathroom

If it is practical to move things around then yes, of course. We will tell you honestly what is possible and take care of moving the plumbing to suit your new layout.

How much does a new bathroom cost

A full bathroom installation typically runs from £3,000 to £12,000 depending on the size, the fittings and the amount of work involved. We give you a clear quote once we understand what you are after.

Do you handle the whole job

Yes. We manage the complete installation including the plumbing, fitting, tiling and finishing, so you have one trusted team looking after everything.

How long does a bathroom take to install

Most bathrooms take from a few days to a couple of weeks depending on the specification. We will give you a clear timescale before we start.

Can I have my cylinder in the loft

Yes, of course, providing there is room. A loft installation is a good way to free up space elsewhere in the home. We will check the space and recommend the best location.

What size cylinder do I need

It depends on the size of your household and how much hot water you use. We will recommend the right size and type of cylinder for your home and your water pressure.

What is the difference between unvented and vented

An unvented cylinder is fed directly from the mains and gives strong pressure to taps and showers, while a vented cylinder is fed from a tank. We will advise which suits your home best.

How much does a hot water cylinder cost

A supplied and fitted cylinder typically runs from £2,000 to £3,500 depending on the type and size. We will give you a clear quote after assessing your system.

Do you do call outs

Yes, we do. There will be a surcharge if it is out of hours, and we will always be upfront about any charges before we attend so there are no surprises.

What plumbing jobs do you cover

We cover all general plumbing including leaks, taps, valves, pipework, repairs and maintenance. If you are not sure whether we can help, just ask.

How much does a plumbing job cost

General plumbing runs from £100 to £1,000 depending on the work involved. We will give you an honest price before we start.

How quickly can you come out

We aim to attend promptly and will always tell you when we can get to you. For urgent jobs, call us and we will do our best to help quickly.

Can I have hot and cold taps

Yes, you can have hot and cold outside taps. We can fit a standard cold tap or both hot and cold, whichever suits how you want to use it.

How much does an outside tap cost

An outside tap installation runs from £150 to £250 depending on the type and the run of pipework needed. We will confirm the price when you book.

Will the tap be protected from frost

Yes. Every outside tap we fit includes the correct isolation valve and frost protection so it is safe to use and protected through the winter.

How long does it take to fit

It is usually a quick job, completed in a single visit. We will leave the work neat and tidy.